Tolarno Hotel

42 Fitzroy St, St Kilda VIC 3182, Australia

St Kilda3.9 / 5 (415 reviews) · Google ReviewGood
15Reports
4Issue Types

Issue Distribution

Other
10
Cleaning
3
Noise
1
Water
1

Recent Reports

OtherWarningVerified

Guest reported the main entrance being locked at 7pm on a Friday, complicating check-in and potentially restricting access. The property was described as run-down with damaged art in public areas, indicating potential maintenance and safety oversight.

OtherCriticalVerified

Guest reported multiple safety hazards including a wardrobe with a missing handle exposing a sharp screw, dirty conditions, and a rickety bed. The lack of an elevator and infrequent cleaning schedule were also noted as significant concerns.

CleaningCriticalVerified

Found mold on the blinds and a dirty freezer with unknown contents. The whole place felt run-down with broken glass inside.

OtherWarningVerified

Guest reported that room quality varies significantly and advised negotiating room selection with reception, suggesting potential inconsistency in room conditions or maintenance standards.

OtherWarningVerified

My basement room had a nasty damp smell that made it unpleasant to stay in. The ventilation or moisture control needs attention.

OtherWarningVerified

Guest reported no safety concerns during their stay, noting the hotel's quiet nighttime environment and responsive staff who promptly address guest needs.

NoiseWarningVerified

The hotel was surprisingly quiet for its busy location, which made for a restful stay.

OtherWarningVerified

The shower head wasn't fitted correctly, which was a bit concerning. There were also no towel rails or hooks in the bathroom.

OtherWarningVerified

Guest reported being assigned a windowless basement room with poor lighting and unclean conditions, which raised concerns about fire safety, emergency egress, and potential health hazards from inadequate ventilation and grime.

OtherWarningVerified

Guest reported the hotel's facilities, including their room and balcony, were in a scruffy and basic condition, indicating potential neglect of maintenance that could affect guest comfort and safety.

CleaningCriticalVerified

Guest reported a used condom in the room and filthy floors, indicating severe sanitation and health hazards. Additionally, a shower cap was found covering the fire alarm, compromising emergency safety.

OtherWarningVerified

The room was missing a rubbish bin in the main area, which was inconvenient for managing waste.

CleaningCriticalVerified

Guest reported the presence of black mold on the bathroom ceiling and noted that the balcony was heavily soiled with bird droppings, indicating significant cleanliness and potential health hazards.

OtherWarningVerified

Guest reported that the bathroom bathtub was too small for an adult to use comfortably, which could present accessibility or safety concerns for some guests.

WaterCriticalVerified

Guest reported that the shower's hot water temperature occasionally reaches dangerously high levels, posing a burn risk.

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