Quest St Kilda Bayside

Guest reported receiving multiple insect bites during their stay, suggesting potential pest control or deep cleaning issues in the room.

The water pressure in the shower was very low. It needs to be looked at.

Guest reported excessively hot bedrooms in the apartment, indicating a potential lack of adequate climate control. The pool was also noted to be unclean.

The apartment felt super old and poorly maintained. I wouldn't stay here again.

Guest reported unsanitary conditions including dirty apartments and pervasive unpleasant odors throughout the building. These hygiene issues present a potential health hazard.

Guest reported clean rooms and convenient location, with no immediate safety concerns noted during their short stay. Parking availability was mentioned as an additional cost consideration.

Guest reported a complete failure of advertised 24/7 support, forcing an individual to climb a three-storey building to access their room after a key fob failure, creating a dangerous situation with no emergency assistance available.

Guest noted inconsistent room servicing with amenities not reliably replenished, which may indicate lapses in routine maintenance protocols.

Guest reported secure parking availability and helpful staff, indicating adequate security measures and responsive service.

Guest reported being locked out of their room despite arranging for late checkout, indicating a failure in staff communication regarding access protocols. This lack of clear information at check-in created a significant inconvenience and potential safety concern regarding room access.

Guest reported unsanitary conditions with dirty crockery and cutlery, raising concerns about hygiene standards and potential health risks.

Guest reported a persistent fish odor in the room, indicating potential ventilation or deep-cleaning issues, and noted shabby, grubby carpeting that may affect overall cleanliness.

Guest reported a non-functional elevator requiring use of an emergency exit for luggage transport, and encountered a room with a strong odor and leftover food in the cupboard, indicating significant cleaning and maintenance failures. The staff's handling of a payment error involved aggressive communication, threats of lockout, and denial of access to essential medication, demonstrating a critical lack of professional emergency and guest welfare protocols.

significant cleanliness issues, including rubbish from previous occupants, and advised against using the kitchen facilities, indicating potential health hazards.

The elevator was broken and we had to carry everything, including a pram, through the emergency exit with no staff help. Later, the receptionist threatened to lock us out of our room, which contained my essential asthma medication.

Guest reported accessibility challenges due to the property's location on a hill, making it difficult to reach public transport from the tram stop.