Quest St Kilda Bayside

Guest reported excessively hot bedrooms in the apartment, indicating a potential lack of adequate climate control. The pool was also noted to be unclean.

The apartment felt super old and poorly maintained. I wouldn't stay here again.

Guest reported unsanitary conditions including dirty apartments and pervasive unpleasant odors throughout the building. These hygiene issues present a potential health hazard.

Guest reported a complete failure of advertised 24/7 support, forcing an individual to climb a three-storey building to access their room after a key fob failure, creating a dangerous situation with no emergency assistance available.

Guest reported a persistent fish odor in the room, indicating potential ventilation or deep-cleaning issues, and noted shabby, grubby carpeting that may affect overall cleanliness.

Guest reported a non-functional elevator requiring use of an emergency exit for luggage transport, and encountered a room with a strong odor and leftover food in the cupboard, indicating significant cleaning and maintenance failures. The staff's handling of a payment error involved aggressive communication, threats of lockout, and denial of access to essential medication, demonstrating a critical lack of professional emergency and guest welfare protocols.

significant cleanliness issues, including rubbish from previous occupants, and advised against using the kitchen facilities, indicating potential health hazards.