Crest on Barkly

47 Barkly St, St Kilda VIC 3182, Australia

St Kilda3.5 / 5 (549 reviews) · Google ReviewGood
24Reports
6Issue Types

Issue Distribution

Other
12
Cleaning
8
Noise
1
Water
1
Elevator
1
Restaurant
1

Recent Reports

CleaningCriticalVerified

Guest reported visible mold in the bathroom and noted that toiletries appeared partially used by previous occupants, indicating significant hygiene and sanitation concerns. The presence of stagnant water in the kettle and a malfunctioning toilet further suggest inadequate cleaning and maintenance protocols.

NoiseWarningVerified

constant noise in the hallways, which may impact sleep quality and overall wellbeing. No immediate physical safety or health hazards were identified in the review.

OtherWarningVerified

Guest reported a lack of transparent communication and procedural fairness regarding deposit disputes, which could indicate broader issues with staff responsiveness and accountability in resolving guest concerns.

OtherWarningVerified

Guest reported a dispute over a withheld security deposit related to alleged damage to a stovetop that they claim not to have used. The lack of proactive communication from the hotel regarding the charge and the guest's threat of legal action indicate a significant breakdown in trust and procedural transparency.

CleaningWarningVerified

stained bed sheets, which raises hygiene concerns, and a shower that spills water, creating a slip hazard and potential water damage.

CleaningCriticalVerified

Guest reported the hotel rooms were disgustingly unclean and compared the safety to a dirty alleyway. Management was described as unprofessional and dishonest, creating a concerning environment for guest welfare.

CleaningWarningVerified

Guest reported inconsistent housekeeping service with room cleaning occurring only once during a 6-day stay, which raises concerns about hygiene standards.

OtherWarningVerified

Guest reported extremely loud music in corridors until 1am, severely disrupting sleep, and noted inadequate accessibility accommodations despite prior notification of a disability. The guest also observed spiders in the room and a filthy shelf in the bathroom.

OtherCriticalVerified

Guest reported visible mold growth on multiple bathroom tiles and noted the room required refurbishment. The presence of mold indicates a potential health hazard and inadequate maintenance.

CleaningCriticalVerified

Guest reported unsanitary conditions including dirty, dusty, and rotting wood, along with broken appliances, raising significant health and safety concerns. The practice of not washing bedding between guests and imposing excessive bond deductions further indicates poor hygiene standards.

OtherCriticalVerified

Guest reported a concerning pattern of financial misconduct, alleging the hotel operates a deposit scam by falsely claiming room damage to withhold funds. The guest is pursuing legal action through consumer affairs and police involvement.

OtherCriticalVerified

Guest reported a critical safety issue with an unlocked door connecting to a shared fire escape balcony, requiring improvised security measures. The guest also noted the overall dated and unclean condition of the apartment's facilities.

CleaningWarningVerified

Guest reported a musty odor and visibly dirty conditions in the serviced apartment, suggesting inadequate cleaning and potential ventilation issues. The bathroom door was also found to be broken from apparent forced entry.

OtherWarningVerified

Guest reported poor air quality with stuffy and dusty conditions in the room, which contributed to feeling unwell. Additionally, broken window blinds compromised privacy and potential ventilation control.

WaterWarningVerified

Guest reported extremely low water pressure in the shower, impacting basic functionality. Additionally, the windows were described as so dirty they obstructed the view, which could affect situational awareness.

ElevatorWarningVerified

Guest reported mobility challenges due to elevator unavailability, requiring them to access rooms on higher floors without lift access despite an existing foot injury.

OtherWarningVerified

Guest reported the room was in a worn condition with curtains falling down and carpet pulled up, which could present minor tripping hazards or indicate general maintenance neglect.

RestaurantCriticalVerified

I saw ants all over the bakery section at breakfast. The hotel's handling of this health issue and refusal to provide a proper refund shows a serious lack of accountability.

OtherWarningVerified

Guest reported no safety concerns during their stay, noting that all facilities including the bathroom with hot water functioned as expected.

CleaningWarningVerified

The bathroom wasn't clean and needed an update, which was a concern.

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