St Kilda Central Apartment Hotel

Guest reported no safety concerns and highlighted excellent staff responsiveness, noting that front desk personnel were helpful and attentive throughout their stay.

Guest reported unsanitary conditions including a filthy bathroom, stains on walls and floors, and a persistent unpleasant odor. The room was described as having been hastily patched together with non-functional amenities, indicating significant neglect of maintenance and hygiene standards.

Guest reported that the room was dirty and poorly maintained upon entry, and daily housekeeping services did not occur as advertised, with used towels left on the floor not being replaced.

Guest reported a security breach involving a room break-in and theft, followed by a concerning lack of urgency or follow-up from staff, which compromised their sense of safety.

Guest reported a leaking bathroom tap that caused water to pool on the floor, requiring towels to manage the moisture overnight. Additionally, an extra blanket provided was noted to be visibly dirty and likely not cleaned between guests.