Roamer St Kilda

Guest reported significant hygiene concerns in the bathroom, including extensive mold growth in the shower and an unclean toilet, which prevented them from using the shower during their stay.

The AC was leaking water onto the carpet for over an hour, creating a slip hazard. I also found brown stains on the bathroom wall and toilet paper, and the shower flooded the floor daily.

The assistant manager chased and threatened me after I complained about the wifi. I felt unsafe and would rather sleep on the street.

Guest reported significant hygiene and maintenance issues, including stained bedding and a spa that emitted black muck from its jets, requiring the guest to clean it personally. The guest also noted unresponsive staff who argued about addressing the problems on a Sunday.

Guest reported feeling unsafe in the surrounding neighborhood, citing the presence of questionable individuals. The property also lacks an elevator, which may pose an accessibility challenge for guests with heavy luggage.

The bathroom floor was constantly wet with nothing to clean it up. It felt like a slip hazard waiting to happen.