Pint on Punt Backpackers St Kilda

the kitchen facility is severely undersized for the number of occupants, creating potential crowding and movement hazards. The inconsistent hot water supply was also noted as a comfort and hygiene concern.

a lack of staff enforcement of nighttime quiet hours, leading to disruptive noise from common areas that significantly impacted rest. This indicates insufficient management control over guest behavior during critical rest periods.

There was a mouse living under the bed, and other guests have reported seeing rats. The rooms smelled bad and didn't seem properly cleaned.

Guest reported significant cleanliness and maintenance issues, including filthy and deteriorating floor coverings and a grim bathroom condition. The worn-out duvet covering and overall state suggest potential health hazards from accumulated dirt and poor upkeep.

Guest reported severe harassment, threats, and witnessed multiple critical incidents including domestic violence and a drug overdose requiring emergency services. Staff were noted as unresponsive and refused to call emergency services during a medical crisis.