Cosmopolitan Hotel and Apartments

I was woken up every night by housekeeping doors slamming loudly at 4:30 AM, which rattled the mirrors. The front desk's response was inadequate and the noise severely disrupted my sleep throughout my stay.

The furniture in the room was stained and worn out, which made me question the overall cleanliness and maintenance standards.

Guest reported disruptive construction noise beginning at 6:30 AM, which staff initially questioned rather than addressing. The in-room telephones were also non-functional, forcing the guest to use a personal cell phone to report issues, and staff response was inadequate.

Guest reported a malfunctioning toilet flush requiring a room change, and noted staff responsiveness to maintenance issues was perceived as indifferent.

Guest reported the room was not very clean and appeared worn, which may indicate inconsistent housekeeping standards and potential hygiene concerns.

Guest reported a shower that continually flooded, with the issue worsening after maintenance was called, indicating a potential water damage or slip hazard. The review also noted broken lamps and significant external noise due to single-pane windows, impacting rest and safety perception.

Guest reported disputes over charges for alleged policy violations, indicating potential issues with staff communication and conflict resolution procedures that could impact guest security and trust.