Shadow Play Apartments

Guest reported difficulty distinguishing between hot and cold shower taps, which could pose a scalding or discomfort risk, particularly for children or elderly guests.

Guest reported the absence of air conditioning in the main bedroom, which could impact comfort and ventilation during warmer periods.

Guest reported no immediate safety concerns, noting clean rooms and comfortable beds. The property was described as suitable for longer stays with self-catering facilities.

Guest reported being publicly challenged and embarrassed by restaurant staff regarding voucher legitimacy, with no night manager available on a Friday evening to resolve the escalating situation. The incident created a confrontational environment and demonstrated inadequate staff training and emergency management protocols.

Guest reported the swimming pool was significantly smaller than advertised, accommodating only about five adults, which created overcrowding and limited access during warm weather.

The inconsistent water temperature was a problem, switching between hot and cold without warning. It made showering uncomfortable and felt like a potential scalding risk.

The AC never seems to work properly, and I've had a couple of rooms not cleaned well.

Guest reported inconsistent power outlet availability in the room, which could impact emergency device charging. Strong odors of varying quality were noted throughout the floor, suggesting potential ventilation or air quality concerns.