Mantra Southbank Melbourne

Guest reported significant cleanliness issues including a filthy bathroom and dirty stove top, indicating potential health hazards from unsanitary conditions. The guest also noted unprofessional and unwelcoming behavior from the front desk duty manager.

Guest reported a housekeeping trolley with soiled laundry was stored near their room and the elevator continuously, creating an odor and potential hygiene concern. The pool area floor was noted as being extremely slippery, posing a fall hazard.

Guest reported significant cleanliness deficiencies, including dust accumulation on surfaces and filthy windows. The lack of bathroom bench space created inconvenience for a family of four.