Prince Smart Inn Ebisu

Everything was automated, which was efficient, but I had to wait for a clerk to come out from the back for assistance.

The automated check-in and lack of staff at reception made me feel uneasy, especially when I needed help calling a taxi. No one was available to assist in an unfamiliar area.

Guest reported no significant safety concerns. The review highlighted positive staff interactions and convenient location, with no mention of physical safety, health hazards, or facility issues.

Guest reported that rooms are extremely small with limited mobility, requiring one person to climb over the bed to exit due to the mattress being against the wall. The lack of luggage storage after checkout and inability to request room changes could create logistical challenges in case of emergency evacuation.

Guest reported no wardrobe or drawer space in the standard room, with only a few hangers and wall hooks provided. This lack of secure storage for personal belongings could be a minor security concern for some travelers.