APA Hotel & Resort Ryogoku Ekimae Tower

Guest reported that the AC system only provided heat mode, resulting in uncomfortably high room temperatures. The guest resorted to sleeping with the door open to manage the heat, which raises security and privacy concerns.

Guest reported non-functional air conditioning resulting in room temperatures reaching 29°C, which created an uncomfortable and potentially hazardous sleeping environment. Staff response was inadequate, offering only a fan and dismissing the complaint, with no room change offered despite the health impact.