Millennium Mitsui Garden Hotel

5-chōme-11-1 Ginza, Chuo City, Tokyo 104-0061, Japan

114.4 / 5 (1753 reviews) · Google ReviewGood
11Reports
4Issue Types

Issue Distribution

Other
5
Cleaning
3
Restaurant
2
AC
1

Recent Reports

OtherWarningVerified

Guest reported inadequate public space availability, with the basement restaurant rarely accessible and lacking proper ambiance, which could impact guest comfort and social safety during extended stays.

OtherWarningVerified

Guest reported no safety concerns regarding physical security, health hazards, or facility conditions. The review highlighted positive staff responsiveness and convenient location accessibility.

OtherWarningVerified

The hotel layout was modern and convenient, but I noted the absence of a traditional lobby, which could affect the visibility of staff or emergency information.

CleaningWarningVerified

Guest reported mildew growth on the shower door gasket, indicating potential moisture control and cleaning issues in the bathroom area.

OtherWarningVerified

Guest reported no safety concerns during their stay, noting the hotel was clean and comfortable with friendly staff.

RestaurantWarningVerified

Guest reported overcrowding and chaotic conditions during breakfast service, which could present safety concerns in emergency evacuation scenarios.

OtherWarningVerified

Guest reported that the room size was extremely limited, creating potential mobility and comfort concerns, though no immediate safety hazards were identified.

RestaurantWarningVerified

Guest reported that breakfast service during peak hours was poorly managed, with overwhelmed staff and no visible supervisory presence, creating a chaotic dining environment.

ACWarningVerified

Guest reported non-intuitive temperature controls in the room, which could impact guest comfort and environmental regulation.

CleaningWarningVerified

The hallway carpets were filthy and desperately need replacing.

CleaningWarningVerified

The towels provided were dirty, with mysterious hair and a brown stain on them. I had to air dry myself instead.

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