Ginza Capital Hotel Akane

Guest reported that the laundry facility is located outside the building, requiring access through a fire exit into a dark alley, which felt unsafe and prevented them from using the service. Additionally, the centralized heating system was described as suffocating, with no individual room air conditioning available, forcing windows to be left open.

Guest reported stained carpets and older damaged furniture, which may indicate inadequate maintenance and potential hygiene concerns. The extremely firm beds were noted as uncomfortable, potentially affecting guest rest and wellbeing.