BOOKTEABED SHIBUYA

The capsule setup felt very cramped. Staying longer than a night would be mentally challenging.

Guest reported that noise levels were manageable once the capsule shutter was closed, indicating effective sound insulation for sleep quality.

I was denied entry and left without shelter in freezing weather because I didn't have my physical passport. The staff admitted this happens often and refused any refund, putting my safety at serious risk.

Guest reported being accused of potential security threats and threatened with police involvement when retrieving a stored bag, creating a hostile and unwarranted security confrontation. Additionally, poor bed quality and inadequate ventilation were noted during the stay.