Sydney Harbour Hotel

The bathtub was in poor condition with visible soap scum and residual hair from previous guests. The carpet also had an unpleasant odor.

Guest noted dated room conditions with grouting requiring attention, though they considered the room acceptable for a short stay. No immediate safety hazards were reported.

Guest reported mold in the bathroom grout and noted the exceptionally small bathroom with an old porcelain tub that was difficult to step into, posing a potential slip hazard.

The hotel is a bit outdated, but it was fine for a short stay.

I found black mold in the shower vent and the carpet was held together with duct tape. The whole place felt outdated and poorly maintained.

Guest reported visible mold on bathroom tiles, indicating potential health hazards from poor ventilation and moisture control. Additionally, worn and buckled hallway carpets presented tripping risks in common areas.

Guest reported being charged an unexpected fee for an early check-in request, which may indicate potential transparency or billing practice concerns.

Guest reported the hotel's rooftop pool area has minimal furniture and no shade, which could pose a sun exposure risk. The pool's condition, while not directly hazardous, lacks basic comfort and protection amenities.

Guest reported that multiple hot food items at the breakfast buffet were served cold, and staff showed no interest in verifying food temperatures when the issue was raised.

Guest reported outdated bathroom facilities in their room, which may indicate maintenance concerns that could affect guest safety and comfort.

Guest reported a fire alarm activation at 1:30 AM with no clear instructions or staff follow-up. The lack of proper emergency communication and failure to check for evacuated guests created confusion and safety concerns during the incident.

Guest reported outdated bathroom facilities that have not been upgraded over time, potentially indicating maintenance neglect that could affect hygiene and safety standards.

Guest reported the hotel was clean with helpful staff, and no safety concerns were noted in their review. The room was described as functional though potentially needing minor updates.

The shower in the tub was tricky to use, especially for seniors. It felt like a bit of an adventure getting in and out.

Guest reported a critical security failure where the hotel issued working keys for the same room (628) to two different guests, allowing a stranger access to the guest's belongings including passports and laptops. The front desk initially could not locate the guest's booking, and the evacuation during a midnight fire alarm was described as disorganized chaos with no visible staff coordination.

Guest reported that the hotel's furniture and facilities appear extremely outdated and worn, suggesting potential maintenance neglect that could impact overall facility safety and quality standards.

Guest reported the hotel was not particularly clean, raising concerns about general hygiene standards. The quality of available food was also noted as poor, which could impact guest wellbeing.

Guest reported low water pressure in the shower, which could impact hygiene and comfort during their stay.

Limited food and service availability on Sundays impacted my stay convenience.

Guest reported outdated furnishings and cleanliness concerns in the room and bathroom, indicating potential maintenance and hygiene issues.