Vibe Hotel Sydney

Housekeeping was inconsistent and they forgot to service my room one day. It took about four hours just to get clean mugs delivered.

Guest reported overall unclean conditions, particularly in the bathroom, and noted the property appeared run-down. While staff were helpful, the cleanliness and maintenance issues could impact guest wellbeing.

The bathtub was old and not functioning properly. It also appeared dirty due to its age.

The service at the bar and restaurant was excellent and made my stay feel very safe and well-supported.

Guest reported unprofessional and unhelpful behavior from management staff, which could impact emergency responsiveness and complaint resolution.

The hotel bar closed early at 9pm, which was inconvenient for a nightcap. This limited service availability could impact guest comfort in the evening.

Guest reported that the bathroom tub and floor were quite slippery even with provided rubber mats, creating a potential fall hazard. The ventilation system was audible but became background noise during their stay.

Guest reported inadequate room cleaning during their stay, including failure to vacuum, provide clean towels, and wash used mugs and spoons, raising hygiene concerns.

Guest noted scuffed walls in the room, which may indicate general wear and tear but does not present an immediate safety hazard.

Guest reported secure luggage storage procedures with tagged items kept in a locked room, ensuring property safety during early arrival.

Guest noted superficial wear on room doors and paintwork, though these were described as cosmetic rather than safety-related. No immediate physical hazards were reported.

The bath plug was damaged and wouldn't hold water, which was a real inconvenience. It seems like a basic thing housekeeping should check.

The bathroom sink was leaking, making the floor wet and slippery. The toilet seat was also unstable and moved around.