ibis Sydney Barangaroo

I saw cleaning staff washing glasses in the bathroom sink with just their bare hands and no soap.

Guest reported uncomfortably cold room conditions and inadequate water pressure in the shower, which impacted their comfort and led to an early departure.

Guest reported excessive traffic noise from the Western Distributor highway, which disrupted sleep from early morning hours. The noise intrusion significantly impacted the quality of rest.

Guest reported persistent unidentified noise disturbance that disrupted sleep quality, requiring ear plugs from reception to mitigate the issue.

Guest reported multiple instances of unprofessional staff behavior and negative attitudes during check-in and breakfast service, which impacted their overall sense of security and comfort. While not a direct physical hazard, such staff conduct can undermine guest confidence in receiving proper assistance during an emergency.

Guest reported a broken ironing board that fell on their foot during use, posing a physical safety hazard. Additionally, the shower installation was described as unstable, creating a risk of falling.

Guest reported no safety concerns and noted the room was very clean and well presented, with good facilities.