PARKROYAL on Beach Road

The service was mostly mediocre, but Joseph's exceptional assistance made my son's stay enjoyable.

Guest reported that hot food at the buffet breakfast was served cold, raising concerns about proper temperature control and potential food safety standards.

Guest reported a bathroom safety hazard where the shower's tiled floor became very slippery when wet, and the shower door did not close properly, risking slips and water damage. Additionally, a small step at the bathroom entrance caused both guests to trip upon arrival.