V Hotel Lavender

Guest reported no safety concerns and highlighted exceptional staff attentiveness, particularly noting senior-friendly service and professional front desk assistance that contributed to a comfortable stay.

Guest reported a foul odor in the bathroom that worsened over their stay and the presence of a cockroach in the bed linens. Staff responsiveness to these hygiene and pest issues was delayed and inadequate.

The hotel's excellent location right next to the MRT exit and a food court was very convenient for my stay.

Guest reported extended elevator wait times of approximately 10 minutes due to high occupancy and insufficient capacity, which could impact emergency egress and general mobility.

Guest noted the absence of bidets in bathrooms but acknowledged hotel responsiveness to feedback regarding installation plans. No immediate safety hazards were reported in room facilities.

Guest reported no safety concerns, noting the hotel was clean, well-maintained, and staff were cooperative and helpful with luggage.

Guest reported no safety defects or concerns during their stay, noting the rooms were clean and staff were helpful.