Amrise Hotel Kitchener

Guest reported a room with multiple physical hazards including a malfunctioning door handle that prevented secure closure, exposed wiring on the floor, and several protruding nails. The guest expressed concern that the room was furnished and assigned as usable, indicating a serious lapse in safety inspection.

Guest reported outdated room conditions and unprofessional staff behavior regarding billing disputes, which may indicate broader maintenance and service quality concerns.

Guest expressed concerns about the hotel's surrounding demographic composition, specifically noting it might not feel safe for female travelers.

Guest reported a malfunctioning automatic bathroom door and poor shower drainage, resulting in significant water spillage that created slip hazards. The guest also noted communication difficulties with fatigued staff.

Guest reported multiple electrical hazards including malfunctioning AC units and spoiled lighting, which were not resolved despite room changes. The presence of non-functional appliances and inadequate staff response created an unacceptable safety environment.

The AC was not working and the room was dirty with a super dirty washroom. I felt the staff had a careless attitude and wouldn't help with any requirements.

I found mold in the bathroom and the toilet seat was completely detached from the bowl. The bed sheets and headboard had visible stains.