South Yarra Central Apartment Hotel

The smoke alarm in my room was covered with plastic and a scrunchie, which is a serious fire safety hazard. I also saw water leaking through black mould and exposed electrical wires near the elevator.

Guest reported recurring maintenance and cleanliness issues including unclean appliances and broken fixtures, suggesting systemic property management neglect. The pattern of unresolved problems indicates potential health and safety oversight.

Guest reported multiple health hazards including black mold in the shower grouting, bathroom doors, refrigerator, and ranch slider, along with a crumbling toilet seat and missing fire safety instructions. The absence of after-hours arrival instructions also created access and safety concerns.

I was denied entry and discriminated against by a male receptionist after my booking was confirmed. The staff suggested I lie about having COVID to get a refund, and management has been completely unresponsive to my complaint.

The elevator was broken for a full day, forcing me to walk up and down five flights of stairs multiple times while carrying shopping bags.

Guest reported significant mold growth on bathroom tiles and grout, along with visible scum residue around the bath, indicating inadequate cleaning and potential health hazards.