The Como Melbourne

The bathroom was filthy with visible mold, and the toilet barely flushed. This created an unsanitary and unpleasant environment.

Guest reported inadequate room lighting that created a very dark environment, and the air conditioning system failed to cool below 22.5°C despite staff intervention.

Dirty water came out of the bathroom taps due to maintenance work, and no one warned us. Had to use bottled water to brush my teeth.

Guest reported a persistent banging noise of unknown origin, a wardrobe door that would not close properly, and significant cleanliness issues in the bathroom including a used toothbrush and an unidentified film in the bathtub.

Guest reported chaotic conditions in the breakfast area, describing it as a tiny space for the hotel's size, which could pose a crowding or egress concern during peak times. The guest also noted the outside terrace appeared severely neglected, suggesting potential trip hazards or unsafe conditions.