Punthill South Yarra

Guest reported critical access control failure when key card was denied entry after hours, requiring multiple calls to unresponsive customer service. The intercom system was also described as faulty with poor audio quality and automatic disconnection, compromising emergency communication capabilities.

Guest reported critical access control failure when key card was denied entry after hours, requiring multiple calls to after-hours service. The intercom system was also described as faulty with poor audio quality and automatic disconnection, compromising emergency communication capabilities.