Amazing Accommodations Vogue

Found old food under the bed that wasn't cleaned until the next day. The bathroom wasn't clean either, and there was no cleaning service during our stay.

Guest reported staff ignored a request to replace visibly discolored (yellow) pillows, indicating potential hygiene concerns with bedding items. The manager's subsequent involvement did not resolve the issue, highlighting a failure in addressing guest health and comfort concerns.

Guest reported a non-functional door lock and a sliding door off its track, compromising physical security. Additionally, a broken shower head and a missing stove knob presented potential safety hazards.

Guest reported severe distress and emotional safety concerns after the hotel's rigid cancellation policy left them without accommodation, causing significant relationship strain and financial loss.

Guest reported significant construction noise from adjacent Chapel Street properties, with constant jackhammering occurring six days a week. This disturbance could impact daytime rest for noise-sensitive guests.

Guest reported that the hotel canceled a fully paid booking without authorization and retained the payment, resulting in a complete loss of accommodation and funds. This breach of financial security and contractual reliability severely compromises the guest's trust and travel safety.