Comfy Kew Apartments

My child got bedbugs after our stay. The room had a terrible smell and everything felt outdated.

I found used syringe packages on the kitchen shelves, and the building had a strong smell of marijuana with concerning individuals present. As a single parent, I felt unsafe and had to carry my children and bags up multiple flights of stairs with no help.

Guest reported significant noise issues from both road traffic and corridors, which impacted sleep quality. Additionally, the bathroom's opaque glass enclosure provided inadequate privacy, allowing visibility of occupants.

Guest reported a potential data privacy breach, noting that a misspelling of their name from a hotel text message appeared in subsequent spam emails. This raises concerns about the security of guest information handled by the property.