Rosedale Hotel Hong Kong

Guest reported a persistent damp smell in the room, indicating potential mold or mildew issues, and noted that the hotel's common areas smelled strongly of cigarettes.

The air conditioner was extremely loud and made it difficult to sleep. The elevators were also painfully slow and tiny, sometimes taking over 20 minutes to get down.

Guest reported no immediate safety hazards but noted the room was very small and basic with substandard breakfast quality, which may impact overall wellbeing during extended stays.

Guest reported no safety concerns during their stay, noting clean and comfortable accommodations with convenient access to public transportation.

The shower was broken for my entire stay and wasn't fixed as promised. This created a significant hygiene and comfort issue.

Had to change rooms at 11pm due to a flooded toilet. The new room was very noisy with loud talking from next door even after midnight.

No hot water in the morning at 9am. The early morning cleaning with hoovering right outside my door also disturbed my sleep.

The hotel's central location made it easy to walk to public transport, which felt convenient and safe.

The elevator wait times were long, especially during peak booking periods.

Guest reported consistently busy elevators resulting in wait times for vertical transit, which could impact emergency egress or accessibility.

Guest reported mold and mildew in the bathroom sink and a persistent moldy odor in the hallway, indicating potential health hazards from poor ventilation and inadequate cleaning standards.

The hotel is very old. The amenities were just so-so.

Guest reported no safety concerns during their stay, noting the room was very clean and staff were helpful, which positively impacted their overall experience.

Guest reported a significant service failure regarding breakfast inclusion and bed configuration, indicating potential systemic management issues that could impact guest trust and operational reliability.

The room was a little smaller than expected, but everything else was great.

The elevators worked quite slowly, which could be inconvenient during busy times.

Guest reported repeated disregard of 'Do Not Disturb' signage by housekeeping staff, leading to confrontations and disruption of rest. Front desk staff demonstrated inadequate responsiveness to guest complaints about privacy violations.

Guest reported a strict credit card verification policy requiring exact name matching with passport, which created significant inconvenience and potential financial hold issues during check-in.