iclub Fortress Hill Hotel

The hotel only has one washer and dryer, and I had to worry about other guests moving my clothes while waiting.

The location was quiet with minimal noise, which made for a restful stay.

Guest reported the air conditioning was not functioning properly, which could impact room ventilation and comfort. Additionally, the unclean room conditions raise concerns about general hygiene standards.

Guest reported a non-functional mini fridge, which may impact the safe storage of perishable food items during their stay.

My room key card stopped working and I was locked out. A maintenance person had to replace the door lock battery.

Guest reported significant housekeeping issues including piles of trash in the lobby and garbage from rooms accumulating in the hallway, which presents a potential health and fire hazard.

I couldn't sleep because of loud noise from neighboring rooms until 3am. The soundproofing was inadequate.

Guest reported that the room lacked basic cleanliness with concerning odors, indicating potential hygiene and maintenance issues that compromised their stay.

Guest reported the hotel's location in a walkable, non-hectic neighborhood with good transit access, which positively impacts overall safety and convenience.

Guest noted the hotel is located on the third floor, which may require consideration of stair access or elevator availability for guests with mobility concerns.

Guest reported bed bug activity during their stay, indicating a potential pest infestation that poses a health risk.

Guest reported cleanliness concerns in the bathroom, including a glass with residue and visible rust, indicating potential maintenance and hygiene issues.

Guest reported no safety concerns during their stay, noting clean accommodations and helpful staff. The hotel's convenient location near public transit was highlighted as a positive factor.

Guest reported inadequate air conditioning performance and excessive noise levels, which impacted comfort. Additionally, the ground floor area was noted to be not very clean.

Guest reported the room was tidy, indicating no immediate safety or cleanliness hazards were observed during their stay.