Little Drifter Surry Hills

203 Cleveland St, Surry Hills NSW 2010, Australia

Surry Hills4.2 / 5 (1250 reviews) · Google ReviewGood
20Reports
4Issue Types

Issue Distribution

Other
13
Cleaning
5
Noise
1
Elevator
1

Recent Reports

OtherWarningVerified

Guest reported insufficient bathroom facilities relative to guest capacity, creating potential hygiene and accessibility concerns. Additionally, unclear signage between buildings complicated navigation and emergency egress.

OtherWarningVerified

Guest reported inadequate lighting with only 10-watt bulbs throughout the room, making it too dim to read safely. Mold was also observed in the small bathroom, indicating potential ventilation or moisture issues.

CleaningWarningVerified

Guest reported unsanitary conditions in an 8-bed dormitory, with personal belongings and dirty laundry obstructing floor space and creating a potential health hazard. The clutter also presented a tripping risk and significantly impacted the guest's comfort and sense of security.

OtherWarningVerified

Guest reported clean rooms and helpful staff, with no safety concerns noted during their two-week stay.

OtherCriticalVerified

Guest reported severe overcrowding in an 8-bed dorm, with up to 10 occupants sharing beds, and noted that reception failed to address the issue despite notification. The guest also observed unsanitary conditions including dirty rooms, soiled bedding, and a shower drain clogged with hair, creating significant health and fire safety hazards.

OtherCriticalVerified

Guest reported being assigned to an unfinished building separate from the main reception, with a room lacking an internal lock. Multiple unauthorized entries by individuals, including two men and one woman, occurred during the stay, creating a severe security risk, particularly for a solo female traveler.

NoiseWarningVerified

Guest reported potential noise disturbances from other occupants during nighttime hours, which could impact sleep quality and overall comfort.

OtherWarningVerified

Guest reported exceptionally responsive and helpful staff, with receptionists Beatrice and Mélodie noted for their proactive assistance, indicating strong guest support infrastructure.

CleaningCriticalVerified

Guest reported severe cleanliness issues including hair on sheets, grime accumulation, and unsanitary bathroom conditions that forced them to leave overnight. The hygiene standard was described as appalling and far below acceptable levels.

CleaningCriticalVerified

My room wasn't cleaned for two weeks and the bathrooms were disgusting. My food was stolen twice from the shared kitchen.

OtherCriticalVerified

Guest reported a significant discrepancy between the booked accommodation and the actual room, including missing private bathroom and dangerously inadequate bunk beds that were too small for a 6'2" individual. The guest also noted non-compliance with no-smoking policies and a lack of responsive staff when safety and comfort concerns were raised.

OtherCriticalVerified

Black mold covered every surface in the bathroom, and the air conditioner vent was also full of mold and dust. Cockroaches came in under the door at night.

OtherWarningVerified

The receptionist was extremely hostile and disrespectful, shouting at guests. This unprofessional behavior from staff creates a stressful and unwelcoming environment.

CleaningCriticalVerified

Guest reported a bed collapse in one room that nearly caused injury, and observed unsanitary conditions including urine stains and dust in another room. These issues indicate significant maintenance and cleaning failures.

CleaningCriticalVerified

Guest reported severe cleanliness and safety concerns, including mold in showers, abandoned personal items, and threatening behavior from other occupants, leading to an early departure.

OtherWarningVerified

Guest reported extended stay in a room described as 'super tiny', which may raise concerns about adequate space for long-term comfort and emergency egress.

ElevatorWarningVerified

No elevator and a lot of stairs. If you travel with a suitcase, you're in trouble.

OtherWarningVerified

Guest reported no significant safety concerns during their stay, noting the property was clean and well-located with friendly reception staff.

OtherWarningVerified

Guest reported no safety concerns during their stay, noting clean rooms, comfortable beds, and responsive staff that contributed positively to their experience.

OtherWarningVerified

Guest reported that a night manager exhibited aggressive and intimidating behavior, creating an environment where guests felt compelled to remain in their rooms after 9 PM to avoid confrontation.

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