ADGE Hotel & Residences Sydney Surry Hills

Guest reported the AC unit was temperamental, leading to inconsistent room climate control. This equipment malfunction impacted the overall comfort of the stay.

Guest reported unclear room numbering and inadequate check-in guidance, requiring assistance from another guest to navigate the property.

The bathroom sink pipe wasn't connected to the wall drain, causing wastewater to spill onto the floor. I had to move the sink myself to stop water from leaking into the bedroom.

Housekeeping woke me up at 9:45 AM on a Sunday, which was disruptive. The check-in process was chaotic with only one staff member, and emergency services arrived while I was waiting.

The hotel was well-maintained and clean, and I felt safe in the quiet neighborhood.

Guest reported no significant safety concerns during their stay, noting comfortable sleeping conditions and convenient access to local attractions.

Guest reported a broken door handle exposing internal components, compromising room security. Additionally, a malfunctioning and unsanitary shower presented both safety and hygiene concerns.

Guest reported that the accessible room was extremely narrow and poorly configured, with a bed against the wall and only one bedside table, creating significant mobility and safety challenges for a wheelchair user.

Guest reported exposed electrical sockets hanging from walls and a ceiling leak adjacent to a light fixture on the 16th floor, with a bucket placed to catch water, indicating significant electrical and structural hazards.