RELC International Hotel

Guest reported uneven flooring in their quad room, which could present a tripping hazard. The condition suggests potential structural or maintenance issues with the room's construction.

Staff were unhelpful when I needed a simple tool to unpack safely. Their lack of assistance felt dismissive.

Guest reported staff inattentiveness to room cleaning duties, which raises concerns about hygiene standards and overall maintenance diligence.

Guest reported a deposit discrepancy that required CCTV review, indicating potential procedural or security concerns in financial transactions. The incident eroded trust in the hotel's operational reliability.

Guest reported a persistent musky odor in the room, suggesting improperly dried linens, and observed visibly dirty towels, soap, and stains on the bed headboard, indicating significant hygiene concerns.

Guest reported multiple unexplained knocks on their room door with no one present, causing significant distress and prompting an early departure. The discovery of a Bible in the room drawer, an unusual placement according to the guest, further heightened their sense of unease.

Guest reported significant health hazards in the room, including mold in the bathroom and damp carpeting, which were present upon arrival. The non-functional room telephone also created a safety concern by impeding the ability to contact staff in case of an emergency.

Guest reported significant communication barriers and uncooperative staff when attempting to resolve a booking issue due to a medical emergency, highlighting a critical lack of emergency protocol flexibility and empathy that could impact guest welfare during crises.

The room was clean and spacious, which felt safe for my family with children.

Guest reported the hotel is located in a quiet area, which suggests a generally safe and peaceful environment conducive to rest.

Guest noted that accessing the hotel requires navigating a bridge with structural defects, which presents a mobility challenge, particularly for guests traveling with children and strollers.

Guest reported the hotel's quiet location and clean environment, with no safety concerns noted regarding noise, cleanliness, or facility conditions.

The rooms were clean and spacious, and staff like Vipul were helpful. No major safety issues were noted during my stay.

Guest reported that bathroom towels were somewhat old, which may indicate a need for updated amenities, though no immediate hygiene or safety hazards were noted.