Resorts World Sentosa

Found an unpleasant surprise in the bathroom. Staff response was just a basic apology with no real resolution.

Guest reported that the reception staff appeared overstretched, potentially impacting their capacity to respond to guest needs or emergencies efficiently.

The breakfast restaurant had very limited tables and a very long queue in the morning.

The breakfast restaurant got very crowded after 8 AM, which could be a concern for fire safety or social distancing during peak times.

The constant construction noise from major renovations made it impossible to rest. I even got headaches trying to stay in the room during the day.