International Service Apartments (ISA) @ Raeburn Park

Guest reported inconsistent staffing at the reception desk, which could delay assistance in case of an emergency. The lack of readily available staff may impact guest safety and security responsiveness.

The bedding and towels were old and wrinkled, and the room cleaning was inadequate. This raises hygiene concerns.

Guest reported significant staff unavailability at the front desk during posted operating hours, requiring multiple attempts to summon assistance via doorbell. This lack of accessible staff presents a potential safety concern for emergency responsiveness and guest assistance.

I found mold in several corners of the room, and the toilet only had a thin shower curtain for a door, which felt unhygienic and offered no privacy.