Saint James Paris

I was charged over $2,000 to my card eight hours after checkout, which was an unauthorized transaction. The hotel's billing system had multiple errors, requiring me to dispute two separate charges.

Guest reported a culture of indifference and differential treatment between member and non-member guests, which could impact staff responsiveness in emergency situations or when addressing safety concerns.

Guest reported a severe bed bug infestation resulting in multiple bites, with hotel staff refusing to acknowledge the issue despite medical confirmation. Additionally, several rooms lack proper windows, relying only on small skylights, which raises concerns about ventilation and emergency egress.