Renaissance Paris Arc de Triomphe Hotel

Guest reported a door locking mechanism with a plate that appeared to be improperly secured, potentially compromising room security. Additionally, water leakage from the shower and an inability to maintain a stable room temperature were noted.

Guest reported inconsistent housekeeping service, including failure to replace towels after cleaning, which raises concerns about hygiene standards and staff attentiveness to guest needs.

Guest reported a theft incident from their room and expressed concern over the hotel's refusal to share security footage, indicating potential security procedure lapses. The guest advised future visitors to secure valuables in locked luggage.

The room was clean and well-maintained, with no lingering cigarette smoke smell which was a relief for air quality.

The room was dirty with hair on the bed, and no proper cleaning was evident. I had to cancel my stay as the service was unresponsive.

Guest reported smoke infiltration through the ventilation system into their room, which persisted even after a room change. Staff and management were initially dismissive of this significant air quality and fire safety concern.

Guest reported multiple unauthorized entry attempts into their room at various hours and alleged theft of personal belongings, indicating significant security and room access control failures.