InterContinental Paris - Le Grand by IHG

The AC was broken for three days and the room was unbearably hot, making it impossible to sleep. The hotel didn't fix it or offer a proper room change until very late.

Guest reported slipping and falling in the hotel lounge near the kitchen door. Staff responded promptly and offered medical assistance, which the guest declined.

Guest noted that the bathroom facilities could benefit from an update, which may indicate aging fixtures or potential maintenance concerns.

Guest reported the presence of mold and mildew in the shower area, which constitutes a health hazard. Additionally, considerable wear-and-tear with scuffs and damage to walls and furniture was noted in the room.

Guest reported very slow service at the hotel bar, which could indicate understaffing that might affect responsiveness during non-emergency guest needs.

Guest reported significant noise disturbances from footsteps in adjacent rooms both early and late, impacting sleep quality. The noise level was described as inconsistent with luxury hotel expectations.