Albert Heights Serviced Apartments

Guest reported arriving to find the property unexpectedly and indefinitely closed with no prior notification, leaving them stranded without accommodation. This represents a significant failure in operational communication and guest security.

Guest reported arriving at a hotel that was no longer operational, with locked doors and no staff present. This situation created a significant safety concern by leaving travelers stranded without accommodation or assistance.

The building appeared abandoned and the business was closed when I arrived. I had to go through a difficult process to get my money back.

Guest reported arriving to find the booked property abandoned, creating a situation where they were left without confirmed accommodation. This represents a significant failure in operational integrity and basic guest security.

Guest reported the room and bathroom were in a state of extreme uncleanliness, with floors, shower, and surfaces described as disgusting and dirty. The lack of basic hygiene and improper storage of linens exposed to the elements presents a significant health hazard.