Sky One Apartments by CLLIX
545 Station St, Box Hill VIC 3128, Australia
Issue Distribution
Recent Reports
Guest reported significant hygiene concerns with the pool and spa, including visible debris and poorly maintained filtration systems, indicating potential health risks from water quality.
Guest reported a significant lapse in basic housekeeping, including accumulated waste and a lack of clean linens, which presents a hygiene and potential health hazard. Additionally, the persistent wind noise was noted as severely disruptive to rest.
Guest reported a significant discrepancy in parking availability, which was critically understated in the booking information. This led to a situation where they had to park in a distant, time-limited public area, raising concerns about neighborhood safety and vehicle security.
Guest reported being abandoned in an elevator on the 6th floor by a staff member, creating a potential safety and security concern. The lack of clear entry signage and assistance with luggage also contributed to a stressful arrival experience.
Guest reported only one of four elevators was operational, causing consistent queues, and noted a separate incident where another guest became trapped in an elevator. The elevator alarm was also mistaken for a fire alarm, indicating potential emergency communication issues.
Guest reported a persistent, loud whistling noise from the corridor throughout the night, which disrupted sleep. The noise, described as similar to wind around a building, was present even in calm weather and may be related to elevator or building pressure systems.
Guest reported significant access and communication challenges, including no visible signage, no published contact number, and conflicting information about parking and facility hours. This lack of clear procedures and reliable contact information could delay assistance in an emergency.
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