Hotel sardonyx ueno

Guest reported the lobby was crowded with suitcases, creating potential trip hazards and obstructing clear pathways for emergency egress.

I was given a smoking room despite booking non-smoking, and the strong cigarette smell made me feel sick. The staff were dishonest and refused to help resolve the issue.

The room was compact but clean and functional, which was fine for my basic needs.

Guest reported non-functional air conditioning and was advised to open windows as an alternative, which may compromise room security and comfort.