Hotel Palace Japan

Guest noted the shower faucet has a timer mechanism that automatically stops water flow, requiring manual reactivation to continue showering. This could pose inconvenience or safety concerns during use.

Guest reported being shouted at by staff during a late checkout situation, creating a hostile environment. The confrontational approach to room evacuation raises concerns about staff handling of guest interactions during departure procedures.

The ladies-only toilet and shower areas were spotless and I never encountered other guests using them, which felt very private and secure.

Early check-out procedure requires dropping room card in a reception box and exiting through a back door. This self-service method felt convenient but lacked staff verification.

Guest reported that the shared bathroom facilities could be cleaner and advised future guests to bring shower flip-flops, indicating potential hygiene concerns.

Guest reported no specific safety concerns but noted the property was not exceptional compared to other available options, suggesting potential quality or value considerations for future stays.

The bunk beds were very firm and the room was extremely small. It would be difficult for anyone with mobility issues or who is very tall.

Guest reported inadequate bathroom facilities with only one female toilet per floor, causing significant wait times and requiring forceful door intervention. Additionally, early morning cleaning schedules at 9 AM would prevent guests from sleeping in if desired.

Cleaning staff repeatedly entered our locked room while we were inside, even after we called out. It made us feel very uncomfortable and unsafe.

Cleaning staff entered my room three times while I was in it, ignoring my protests. They were determined to clear the room as if I had checked out.

Guest reported unsanitary conditions in the bathroom, including visible waste, and noted that the room's sheets and carpet appeared unclean and not freshly changed.

Guest noted the location was not optimal but appreciated proximity to public transit, which may impact perceived neighborhood safety.

The bed was so hard it felt like sleeping on the floor, causing full-body pain and exhaustion. It completely ruined our sleep and forced us to check out early.

Guest reported extremely uncomfortable bedding with thin mattresses on wooden boards and pillows filled with plastic tubing, which posed a risk of physical discomfort and potential sleep-related strain.

Guest reported that the steep stairs on the bunk bed present a potential fall hazard, particularly for families with small children. Additionally, the absence of overnight reception staff could delay emergency response.