The Prince Sakura Tower Tokyo, Autograph Collection

3-chōme-13-1 Takanawa, Minato City, Tokyo 108-8612, Japan

134.5 / 5 (2492 reviews) · Google ReviewGood
12Reports
5Issue Types

Issue Distribution

Other
7
Restaurant
2
Pool
1
WiFi
1
Noise
1

Recent Reports

OtherWarningVerified

The hotel felt a bit impersonal, like a large complex where you didn't need to leave. It was hard to reach anyone by phone before arrival.

OtherWarningVerified

Guest reported that the bathroom facilities appeared dated but remained functional, with no immediate safety hazards noted. The overall cleanliness and maintenance of the hotel were satisfactory.

RestaurantWarningVerified

Guest reported significant overcrowding and extended wait times at the breakfast facility, which could pose a safety concern in the event of an emergency evacuation. The poor capacity management led to guest frustration and departure from the hotel premises.

OtherWarningVerified

Guest reported no safety concerns in their review, highlighting satisfactory room conditions and bathroom facilities. The positive feedback suggests adequate maintenance of physical amenities.

PoolWarningVerified

The pool was advertised but closed early and required an extra fee, which was disappointing.

RestaurantWarningVerified

Guest reported that pre-cooked poached eggs were served cold at breakfast, raising concerns about food temperature control and potential food safety practices.

OtherWarningVerified

The pool access policy wasn't clear during booking, and the breakfast had consistently cold poached eggs.

OtherWarningVerified

Guest reported no safety concerns during their stay, noting impeccable service and well-maintained facilities throughout the property.

WiFiWarningVerified

The wifi was slow and erratic during my stay, which could impact communication in case of an emergency.

OtherWarningVerified

I felt discriminated against by staff during breakfast seating, which created an unwelcoming and uncomfortable environment. The manager's lack of intervention made me question the hotel's commitment to guest safety and respect.

NoiseWarningVerified

Construction noise next door was disruptive while I was trying to rest. It's expected to continue for another year or so.

OtherCriticalVerified

I found random bites on my skin during my stay, which raises concerns about potential pest issues in the room.

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