DeVere Hotel

Guest reported that housekeeping services were not provided routinely, with towels and amenities only available upon request, raising concerns about hygiene standards.

Guest reported a loose bathroom door knob posing a potential physical hazard and a loud, unavoidable exhaust fan that disrupted comfort due to a shared switch with the light.

Guest reported the hotel room was dirty and very run down, creating an environment where they did not want to spend time. The poor cleanliness and facility conditions significantly impacted the quality of their stay.

The hotel felt quite dated and in need of renovation. While the location was convenient, the overall condition of the building was a concern.

Guest reported a pest infestation with silverfish observed in the bathtub and noted that the AC filter was heavily clogged with dust, requiring manual cleaning to function.

The bathroom exhaust fan was burnt out, so I had to open the window when showering. The step up to the bathroom was also a tripping hazard.

Guest reported that two bags of dirty laundry and a bag of garbage remained in the hallway for 36 hours, indicating a significant lapse in sanitation and potential health hazard management.

The room had openable windows for fresh air, which was good for ventilation, but I didn't notice any mention of window locks or security features.

Guest reported a significant moth infestation in their room, particularly at night, and observed mold growth under the toilet cistern. Additionally, poor soundproofing and structural gaps around the bathroom window were noted.

Guest reported poor room conditions including dust accumulation and an unclean bathroom, which presented hygiene concerns that could affect guest wellbeing.

Guest reported the hotel's safety features were satisfactory, noting no immediate safety concerns during their stay. The property's location and staff responsiveness contributed positively to the guest's sense of security.

Guest reported no safety concerns, noting the hotel was clean and well-maintained. The positive feedback on cleanliness and comfort suggests a generally safe environment.

Guest reported encountering unsanitary conditions including fecal matter on a toilet seat and pillowcases with odors, alongside pest presence and poor sound insulation.

The bed lamps in my room did not work, which made it difficult to see at night.

Guest reported a lack of accessible entry ramps, requiring luggage to be carried down steps to the front desk and then up steps to reach the elevator or guest rooms, posing a potential mobility hazard.

Guest reported a strange yellow stain on the duvet in their upgraded room, raising concerns about bedding hygiene and cleanliness standards.

Fire doors were propped open with towels, creating a serious evacuation hazard. The elevator was also in disrepair, adding to the safety risk.

Everything worked well in my room, including the air conditioning and shower. The elevator to the 4th floor was also functioning properly.

Guest reported significant noise transmission through creaky floors and walls, which disrupted sleep and required conscious effort to avoid disturbing other guests.

Guest reported a badly chipped enamel bath in the ensuite bathroom, which could pose a laceration hazard. The hotel staff showed no interest when the issue was pointed out.