Rydges North Sydney

The elevator had a constant, loud banging fault all night, making sleep impossible. The hotel's car park security door was broken and couldn't be locked, and a car was broken into during our stay.

Guest reported limited food availability and cold meal service, indicating potential issues with food safety protocols and staffing adequacy during off-peak hours.

Guest reported a complete lack of towels throughout their stay due to a supply issue, preventing them from showering. The failure to communicate this critical amenity shortage at check-in significantly impacted basic hygiene and comfort.

Guest reported a broken sliding door that required repair during their stay, raising concerns about room security and physical safety.

Guest reported recurring housekeeping service failures, with rooms not being serviced on two separate visits. This suggests potential management instability that could impact overall facility maintenance and guest safety standards.

Guest reported discriminatory treatment by restaurant staff who refused a reasonable accommodation request for warm milk, citing questionable safety justifications while demonstrating capability to provide the service. The incident created a hostile environment that compromised the guest's sense of security and respect.

The rooms aren't well insulated, so I struggled with noise as a light sleeper.

The limited dinner menu with tough, inedible steak could pose a health risk if undercooked or improperly prepared.

Guest reported an extensive mold infestation in Room 701, severe enough to cause respiratory discomfort and a persistent foul odor in the air. The condition was described as a significant health and safety issue, with staff reportedly unresponsive to the concern.

The walls are so thin I could hear everything from neighboring rooms, and the corridor doors slam loudly all night.

Guest noted tepid water in the tea/coffee dispensers at breakfast, though the barista provided hot water upon request.

My room near the elevator was extremely noisy, making it very difficult to sleep. I feel the hotel should warn guests about this issue before booking.

Guest expressed dissatisfaction with limited breakfast options due to Halal-only items, which may impact guests with specific dietary preferences or restrictions.

The restaurant only serves Halal food, which limited my dining options.

The fire alarm went off three times at night during my two-night stay, which was disruptive and concerning.

Guest noted the absence of towels and cleaning supplies in the gym, which presents a hygiene concern for equipment use.

Guest reported that the bed was excessively soft and moved noticeably when either occupant shifted position, which could pose a comfort and potential support issue affecting sleep quality.