Citadines Walker North Sydney

The room felt quite cramped for two people, which could be a concern during an emergency evacuation.

Guest reported inadequate room lighting creating a dark environment, and noted that housekeeping service was unavailable on Sundays and Tuesdays, resulting in a lack of fresh towels and proper dishware for the booked occupancy.

Guest reported inadequate bathroom lighting that made it difficult to see clearly, and noted the absence of a power socket in the bathroom, forcing use of a poorly lit entry area.

Guest reported the hotel's back entrance was not functional and the listed phone number was disconnected, creating access and communication difficulties upon arrival. This lack of operational access points and reliable contact information presents a significant inconvenience and potential safety concern for guests.

Guest reported no significant safety concerns during their stay, noting functional amenities and convenient location. The property's essential systems and facilities appeared to operate as expected.

Guest reported unresponsive staff unwilling to accommodate reasonable requests, indicating potential service deficiencies that could impact guest support during emergencies or safety-related concerns.

The kitchenette had very poor lighting with only two small downlights, making it difficult to see properly to use the kitchen or the mirror.

The fire alarm went off at 4:55 AM and there were absolutely no staff present to help or guide anyone. I was concerned for the elderly guests having to navigate multiple flights of stairs alone.

Guest reported the bathroom lacked accessible power points for using personal appliances such as a hairdryer, which presents a potential inconvenience and safety consideration for guests requiring electrical access.

Guest reported the room was very dark, requiring a torch to check inside the cupboard, and noted excessive dust accumulation on the top shelf.

The room was quite dark, which made it difficult to see properly. The delayed check-in and lack of management support during the cleaning issues added to the frustration.

Guest reported inadequate bathroom lighting with black tiles creating visibility challenges for personal grooming, and noted towels remained damp overnight due to poor drying conditions.

Guest reported no significant safety concerns, highlighting convenient location and value as primary benefits for business travelers.

The bench seat in the room was narrow and impractical, which could be a stability or comfort issue.