The Ultimo Sydney

Guest reported significant noise disturbance from adjacent housekeeping operations, impacting sleep quality. While staff responded positively by relocating the guest, overall soundproofing was noted as insufficient.

I could clearly hear the neighboring room's activities, including bathroom noise, for extended periods. The sound insulation between rooms seems inadequate.

Guest reported mold in the bathroom, which is a health hazard and fell below expectations for a 4-star property. The guest also noted that the in-room kettle required cleaning due to an odor.