Adina Apartment Hotel Coogee Sydney

Guest reported a severe cockroach infestation across multiple rooms and common areas, indicating a building-wide pest control failure. Management's response was inadequate, and non-functional kitchen appliances further compromised the guest's stay.

Guest reported a broken bathroom fan causing significant humidity buildup and poor drainage, creating conditions conducive to mold growth. The presence of an excessive number of insects and cockroaches was also noted as a health concern.

Guest reported the shower was very difficult to maneuver in, which could pose a slip or fall hazard, especially for guests with mobility concerns.

Guest reported poor communication and unprofessional demeanor from front desk staff, which could hinder effective emergency response or assistance.