RYSE, Autograph Collection

South Korea, Seoul, Mapo-gu, 130 Yanghwa-ro, RYSE, Autograph Collection

Yanghwa-ro4.5 / 5 (1577 reviews) · Google ReviewGood
8Reports
4Issue Types

Issue Distribution

Other
5
Cleaning
1
AC
1
Construction
1

Recent Reports

OtherWarningVerified

Guest reported no safety concerns during their stay, noting helpful staff and comfortable accommodations. The positive service experience suggests adequate responsiveness to guest needs.

CleaningWarningVerified

Guest noted that the hotel's policy of cleaning rooms only every third day led to guests leaving trash bags outside their doors, which could attract pests or create a tripping hazard in corridors.

OtherWarningVerified

The bathroom and toilet had no privacy at all, which was a real issue when sharing the room.

OtherWarningVerified

Guest reported that the hotel atmosphere was significantly altered by large groups of young visitors, which impacted their overall comfort and the staff's ability to provide attentive service.

ACWarningVerified

Guest reported inadequate room ventilation and temperature control, with room temperature reaching 26°C overnight. The provided fan was insufficient, and opening windows was not feasible due to excessive external noise levels.

OtherCriticalVerified

Guest reported theft of personal belongings valued over $300 from their room, allegedly by housekeeping staff, and noted unauthorized room entry after service refusal.

OtherWarningVerified

Guest reported no safety concerns during their stay, noting smooth check-in, functional amenities, and convenient access to public transportation.

ConstructionWarningVerified

I was woken up in a panic when all the room's appliances suddenly switched on and off by themselves early one morning. The hotel knowingly placed me in an isolated, noisy area undergoing disruptive construction.

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