RYSE, Autograph Collection
South Korea, Seoul, Mapo-gu, 130 Yanghwa-ro, RYSE, Autograph Collection
Issue Distribution
Recent Reports
Guest reported no safety concerns during their stay, noting helpful staff and comfortable accommodations. The positive service experience suggests adequate responsiveness to guest needs.
Guest noted that the hotel's policy of cleaning rooms only every third day led to guests leaving trash bags outside their doors, which could attract pests or create a tripping hazard in corridors.
The bathroom and toilet had no privacy at all, which was a real issue when sharing the room.
Guest reported that the hotel atmosphere was significantly altered by large groups of young visitors, which impacted their overall comfort and the staff's ability to provide attentive service.
Guest reported inadequate room ventilation and temperature control, with room temperature reaching 26°C overnight. The provided fan was insufficient, and opening windows was not feasible due to excessive external noise levels.
Guest reported theft of personal belongings valued over $300 from their room, allegedly by housekeeping staff, and noted unauthorized room entry after service refusal.
Guest reported no safety concerns during their stay, noting smooth check-in, functional amenities, and convenient access to public transportation.
I was woken up in a panic when all the room's appliances suddenly switched on and off by themselves early one morning. The hotel knowingly placed me in an isolated, noisy area undergoing disruptive construction.
Been to RYSE, Autograph Collection?
Help fellow travelers by sharing your experience.