Hotel The Designers Hongdae

Guest reported significant cleanliness concerns and noted that staff were largely unresponsive, which could impact timely resolution of safety or maintenance issues.

Guest reported a persistent strong urine odor in the room, indicating potential sanitation and ventilation issues. Stains on walls and a broken jacuzzi tub further suggest inadequate maintenance and possible health hazards.

The room was quite small and made it difficult to open my large suitcase, which could be a trip hazard in an emergency.

Guest reported significant dust accumulation in the room despite daily cleaning, indicating a potential indoor air quality and cleanliness concern. The guest also noted inconsistent provision of basic amenities, requiring daily requests for towels.

Guest reported a non-functional toilet system that required technician intervention, with repair delayed for several hours. The front desk communicated the issue was affecting multiple rooms.

Guest reported unclean bathroom conditions with residual stains and a damaged shower head causing diverted water flow. The guest also noted that complaints regarding these maintenance issues appeared to be ineffective.

Guest reported mold in the bathroom and dust accumulation on surfaces, indicating potential health hazards from poor maintenance and inadequate cleaning standards.

Staff were completely inflexible and unhelpful when I arrived exhausted after a long flight. Their refusal to accommodate a simple request to freshen up for a critical meeting created significant stress and impacted my wellbeing.

I slept very well here, and the limited rooms per floor made privacy phenomenal.

Guest noted that the trendy bathroom lighting design created insufficient illumination, which could pose visibility challenges for tasks like contact lens handling.

Guest reported receiving only one room key for multiple occupants, which could pose a security risk if separated or if the key is lost.

Guest reported a broken mirror with exposed shards not properly secured and a loose power outlet in the room, posing potential safety hazards.

The bathroom door wouldn't close properly, which was a privacy and safety concern. There was also no way to call the front desk from the room in case of an emergency.

I found hairs, dirt, and even bottle caps that weren't cleaned beside the bed. The bathtub was stained and had hairs in it, so I didn't use it at all.

Guest reported significant sanitation issues including a clogged and malfunctioning toilet, a persistent burnt odor, and visible stains on walls and ceilings, creating an unhygienic environment that deterred use of the shower.

Half the room lights didn't work, and the bathroom had only one tiny bulb, leaving the shower and toilet area dangerously dark.

I could see signs of wear in my room, which made me a bit concerned about the overall maintenance.

The bathtub was right next to the bed with no separation wall, which felt strange and could be a slip hazard.

Guest reported recurring issues with room cleanliness and a non-functional air conditioning unit across multiple stays. The malfunctioning toilet also presented a significant inconvenience during their visit.

Guest reported the elevator appeared outdated and poorly maintained, similar to those found in run-down motels, raising concerns about its operational safety and reliability.