Bermuda Beach PTY Ltd.

Guest reported the property was extremely unsanitary with foul odors and physical altercations occurring in hallways and rooms. The lack of a proper lobby and security presence created an environment perceived as unsafe, forcing the guest to seek alternative lodging.

Guest reported that the hot tub rarely functions correctly, often not reaching proper temperature or being inadequately filled, which presents a facility maintenance and potential hygiene concern.

Guest reported a critical lack of external door security, allowing unrestricted public access to the hotel. Additionally, unsavory individuals were observed loitering in the hallways, compounding the safety concern.

The room was clean and well-maintained despite being dated. No immediate safety hazards were observed.

Guest reported significant cleanliness and air quality issues, including filthy vents, dust-laden curtains, and persistent odors of cigarettes, marijuana, and urine in staircases. The second bedroom lacked windows, a closet, and a door, creating a confined, dungeon-like environment with poor ventilation.