Mantra Melbourne Airport

Guest reported the gym facility becomes excessively hot in the afternoon with inadequate air conditioning, posing a potential health risk during exercise.

Guest reported an overwhelming musty smell from bathroom drains and a hand wash dispenser that appeared to be refilled with water, indicating potential hygiene and water quality concerns.

Guest reported a significant delay in check-in due to understaffing at the reception, which could impact emergency responsiveness. The restaurant experience involved a misrepresented meal, raising concerns about food quality and service reliability.