Ciloms Airport Lodge

Guest reported non-functional in-room wifi, requiring them to access service from the hallway. While staff were responsive, the failure to deliver advertised connectivity impacted the guest's operational experience.

Guest reported the rooms were in a state of significant wear and required refurbishment, with the bathroom specifically described as grungy. This indicates potential hygiene and maintenance concerns.

Guest reported that a staff member mopped the restaurant floor with a strong-smelling chemical while guests were dining, disregarding a request to wait until closure. The airport shuttle bus was also noted as being in a filthy condition.

Guest reported a malfunctioning shower faucet that made showering impossible, indicating potential plumbing issues. The aging facilities, including patched carpet, suggest deferred maintenance that could affect overall safety standards.

Guest reported being awakened by persistent barking dogs from 7 AM onward, which significantly disrupted sleep. Additionally, the guest noted that the room's curtains did not close properly, allowing bright street light to shine directly into their eyes while in bed.